Privacy, in plain language

Privacy Policy

What DAV EGYPT collects, why it is used, when it is shared or retained, and how to request deletion.

Last Updated: August 2026

Service data only

Account, order, service and files you choose to upload.

We do not sell data

Sharing is limited to service delivery and website measurement.

Clear deletion path

Delete your account in the app or from the website deletion page.

Scope of this policy

This policy covers the DAV EGYPT website and the DAV EGYPT mobile app (com.davegypt.mobile). Both use the same account and service records.

Data we collect

We collect the data needed to provide the feature or service you choose:

  • Account and contact data: name, email, phone number and saved delivery addresses.
  • Orders and services: requests, quotations, payments recorded against an order, progress, returns and messages.
  • Files and technical data: photos or documents you choose to upload, security and session data, a notification token when allowed, and website-only visitor, referral and campaign identifiers.

How we use data

  • Create and secure your account and let you sign in.
  • Process purchases, service requests, production work, payments, delivery and support.
  • Send order and service notifications when you allow them.
  • Measure website visits and campaign performance, prevent fraud and investigate technical problems.
  • Meet contractual, accounting, tax and legal obligations.

With your permission, we send notifications about your own orders only — a quote being ready, work completed, a payment becoming due, or delivery. We do not send marketing notifications. Permission is requested once and can be withdrawn at any time from your device settings; withdrawing it stops notifications without affecting anything else in the app.

Sharing and security

We do not sell personal data. Limited data may be shared only to deliver the service, measure the website, or meet legal and security duties:

  • With technical processors that provide account, hosting, file, notification and platform operations.
  • With payment, shipping, factory or service partners only when needed to fulfill your order or request.
  • On the website, with measurement and marketing processors when configured; and when required by law or platform security.

We use access controls, authenticated sessions and role-based permissions. Data is kept only while needed for the service or for contractual, accounting, tax, security and legal obligations.

Delete your account and data

You can delete your account from the app, the account-deletion page, or by contacting us. We remove the login identity, sessions, saved addresses, wishlist, in-app notification history and device push tokens. Orders, invoices, returns, service and production records, balances, security evidence, and accounting or inventory ledgers are retained only where needed to complete obligations, meet tax or accounting rules, prevent fraud, protect the platform or handle legal claims. Retained records are not used to restore deleted preferences. Accounting corrections use reversal entries rather than erasing the audit trail.

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